Terms & Conditions

Welcome to Mundane. This website and its contents are owned and operated by Mundane. Throughout these Terms and Conditions, "we," "us," and "our" refer to Mundane. By accessing and using our website, you agree to abide by these Terms and Conditions, along with any policies and guidelines referenced herein.
By visiting our site and/or making a purchase, you engage in our “Service” and agree to be bound by these Terms, including any additional terms and policies referenced or linked within. These Terms apply to all users of the site, including but not limited to browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not accept all terms and conditions, you may not access the website or use any services. Any new features or tools added to the current store will also be subject to these Terms.
We reserve the right to update or modify these Terms at any time by posting changes on our website. It is your responsibility to review these Terms periodically. Continued use of our website after changes are made constitutes acceptance of the updated Terms.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services.

1. General Conditions

Mundane reserves the right to refuse service to any individual or entity at any time. The website, along with its products and services, is provided on an "as is" and "as available" basis. We make no guarantees that access to the site will be uninterrupted, secure, or free from errors. By using the site, you confirm that you are of legal age in your jurisdiction or have the necessary consent from a legal guardian if you are a minor. You also acknowledge that you are responsible for ensuring compliance with any laws applicable in your jurisdiction while using our services.
Misuse of our website is strictly prohibited. This includes but is not limited to engaging in illegal activities, distributing malware or harmful code, interfering with the website’s security measures, and providing false information during transactions. Any violation of these conditions may result in the immediate termination of your access to our services without prior notice.

2. Privacy Policy

Mundane values your privacy and is committed to protecting your personal information. By using our website, you consent to our collection and use of your data as outlined below.
We collect personal information such as names, email addresses, phone numbers, shipping and billing addresses, and payment details when you place an order. Additionally, we collect non-personal information such as IP addresses, browser types, and site usage statistics through cookies and analytics tools. Your information is used to process transactions, communicate with you, improve our website’s functionality, and prevent fraudulent activities.
We do not sell your personal information to third parties. However, we may share data with service providers such as payment processors, shipping companies, and analytics firms to facilitate order fulfillment and improve customer experience. Additionally, we may disclose information if required by law or necessary for fraud prevention and security purposes.
Security measures are implemented to safeguard your data, but no online platform is completely secure. By using our website, you acknowledge that you share your information at your own risk. You have the right to access, update, or delete your personal information and opt out of marketing communications at any time by contacting contact@mundane.cc.

3. Site Usage and E-Commerce Terms

By accessing our website and making a purchase, you confirm that you are of legal age in your jurisdiction, or you have provided consent from a legal guardian if you are a minor. You may not use our products for any illegal or unauthorized purposes, and in using our website, you must not violate any laws in your jurisdiction, including but not limited to copyright and trademark laws.
We reserve the right to limit or cancel orders at our discretion. This includes orders that appear to be placed by dealers, resellers, or distributors. In such cases, we may attempt to contact you using the provided email or billing address.
Any product descriptions, pricing, or promotions on our website are subject to change at any time without notice. We do not guarantee that all products will always be available, and we reserve the right to discontinue any item at any time.

4. Payment and Order Processing

We accept various payment methods, including Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay. All transactions are securely processed through third-party payment providers, and we do not store your payment details. Orders are processed within 3-5 business days, and an email confirmation will be sent upon order placement. Once an order has been processed, a shipping confirmation with tracking information will be provided.

5. Shipping and Delivery

Once your order has been processed, it will be shipped using a designated carrier, with estimated delivery times dependent on the selected shipping method and recipient’s location. Shipping details, including tracking information, will be provided via email. Please note that shipping timelines are estimates and are subject to change based on carrier availability, customs processing, and external logistical factors.
We take care in processing and packaging orders, with standard order fulfillment times ranging from 5-7 business days. While we aim for prompt shipment, occasional delays may occur, particularly during peak shopping seasons or unforeseen disruptions beyond our control.
Mundane provides worldwide shipping. The cost of shipping, along with any applicable duties or taxes, will be determined at checkout and remains the responsibility of the customer. International orders may be subject to import taxes and customs duties upon arrival, depending on the destination country’s regulations. We are unable to adjust or understate the declared value of packages, and all customs-related fees must be settled by the recipient.
We do not assume liability for shipping delays caused by carriers, customs processing, or unexpected disruptions. Customers experiencing shipping delays should contact the carrier directly, as we cannot provide refunds for shipping-related issues. Additionally, all shipments will be marked as merchandise. Once an order has been dispatched, Mundane is not responsible for lost, stolen, or misplaced packages. If a shipment is lost, customers should file a claim directly with the respective carrier.

6. Returns and Refunds Policy

Due to the made-to-order nature of our products, returns and exchanges are only accepted in cases where the item received is defective or incorrect. Refunds are issued under the following conditions: if the product arrives damaged, if an incorrect item is sent, if the order is canceled before processing, or if the package is lost in transit and confirmed as undelivered by the carrier. Refunds will not be issued for buyer’s remorse, incorrect size selection, delays due to shipping carriers, or items that have been worn, washed, or altered. Customers requesting a refund must contact support@mundane.cc within 5 days of receiving their order with proof of purchase and supporting evidence of the issue. Approved refunds will be processed back to the original payment method within 5-7 business days.

7. Information Accuracy and Limitations

While we strive to provide accurate and up-to-date information, we do not guarantee that all content on our site is free from errors, inaccuracies, or omissions. The materials on this site are intended for general informational purposes only and should not be solely relied upon for decision-making.
Occasionally, there may be typographical errors, misstatements, or outdated details regarding product descriptions, pricing, promotions, shipping details, or availability. We reserve the right to correct any such errors and modify information at any time without prior notice.
Users are encouraged to verify any crucial information independently before making commitments based on the details provided on our website. Your reliance on the information presented is at your own risk.

8. Termination and Indemnification

Mundane reserves the right to terminate or suspend access to its website and services at any time, without prior notice, if a user violates these Terms. Termination may include restricting access, deleting user accounts, and prohibiting future purchases or engagement with our website. Users also agree to indemnify, defend, and hold Mundane, its affiliates, employees, and agents harmless from any claims, damages, or legal disputes arising from their use of the website, violation of these Terms, or infringement of any third-party rights.

9. Third-Party Links and Warranty Disclaimer

Our website may contain links to third-party sites. These external websites are not affiliated with Mundane, and we are not responsible for their content, policies, or practices. Users should review the terms and policies of any third-party sites before engaging with them. Additionally, Mundane provides all services and products on an "as is" basis without any express or implied warranties. We do not guarantee that our services will be error-free, uninterrupted, or meet specific expectations.

10. Limitation of Liability and Legal Enforcement

Mundane shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our website or services. This includes, but is not limited to, loss of profits, data breaches, or website interruptions. If any part of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be in effect. These Terms constitute the entire agreement between users and Mundane and supersede any prior agreements or understandings.

11. Changes to Terms and Conditions

Mundane reserves the right to modify these Terms at any time. Updates will be posted on our website, and continued use of our services following changes signifies acceptance of the revised Terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes shall be resolved through the applicable courts within that jurisdiction.